Have questions? Or are you hungry for knowledge?

Here you'll find the most frequently asked questions, explained simply. If that's not enough, don't hesitate to contact us by clicking below.

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Frequently Asked Questions

1. Can I trust ordering such delicate products online?

Absolutely. We use secure packaging, refrigerate when necessary, and ship quickly.
Each package is protected, vacuum-packed, and inspected. Nothing is left to chance.

2. Dalla preparazione alla consegna: come arrivano i tuoi prodotti?

Dopo l’ordine inizia un piccolo viaggio fatto di gesti autentici e attenzione ai dettagli.

Ti terremo aggiornato via e-mail con le diverse fasi di preparazione del tuo prodotto, accompagnate da foto che raccontano il suo percorso, dalla selezione del pezzo fino all’imballaggio finale.

Ogni ordine richiede solo qualche giorno di attesa, il tempo necessario per prepararlo con la cura e la qualità artigianale che ci rappresentano, così da offrirti un prodotto perfetto in ogni dettaglio.

2. How do the products arrive at your home?

In protective packaging, vacuum-packed and with precise instructions on how to store and serve them.
Open it, wait for the right moment… and enjoy it as if you were in Emilia.

3. How long do cured meats last?

Each product has its own shelf life (indicated on the packaging). If you have any questions, please contact us and we'll be happy to help and guide you through everything that's part of our experience.

4. I don't know where to start. Can you help me?

Sure! Take a look below and see if you find what you need. If you still need anything, don't hesitate to call us: +39 0522 126 3908